Business Knowledge

Pick a reply tone that matches your business

Which tone combinations suit common service businesses.

Last updated October 3, 2026

Overview

You can choose up to two tones in Text.st AI Settings. Some combinations that work well:

  • Professional and Concise: legal, financial or medical offices.
  • Friendly and Empathetic: home repairs, pet care and family services.
  • Confident and Friendly: sales led businesses such as solar or remodeling.
  • Casual and Friendly: salons, studios and local shops.

More details

Try a combination in Test Drive and read a few replies before keeping it. Tone changes apply to future replies only. Only the owner can change tones.