Overview
Anything in Business Knowledge may be used in replies to customers, so only add information you are happy for a customer to read.
Never upload:
- Passwords, door codes or account logins.
- Employee personal details or tax numbers.
- Other customers' names, addresses or records.
- Internal costs, margins or private contracts.
More details
Business Knowledge stays private to your workspace, but the assistant can repeat it to the people who text you.
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