Overview
Teach Text.st appears on both the Text.st AI page and Test Drive.
Saved rules are used in future replies. Remove a rule from the saved list and it stops affecting replies. Changes made on one page appear on the other. There is a limit on how many rules you can keep.
- Describe what the assistant should do differently.
- Text.st suggests a rule. Edit it if needed.
- Select approve to save it.
Related guides
Turn assistant replies on or offControl whether the assistant replies automatically to customers.Choose the assistant's reply tonePick one or two tones that the assistant blends in every reply.Adjust how the assistant conversesFollow ups, approach, reply length, handoff timing, after hours and boundaries.
