Overview
To reply yourself, type in the reply box at the bottom of a conversation and select Send text. It is sent from your business texting number and the assistant keeps the context.
The assistant pauses on a conversation when it needs a person, for example when a customer asks for something it cannot answer from your business information. A paused conversation shows Assistant paused. You can resume the assistant from the conversation when you are done.
If a text is not sent, a note above the reply box explains why.