Give guests a convenient option
Let guests ask and reply in a familiar text conversation without waiting on a phone call.
Restaurant Reservations
Let guests text. Keep reservations moving.
Help guests ask about menus, opening hours and reservation requests by text. With configured availability, Text.st can support the booking conversation and keep the guest details connected to it.
Illustrative reservation
Olive & Ember
CustomerMaya Chen
RequestDinner for four
TimeFriday, 7:00 PM
SourceSMS
AssignedSam, host
In practice
Make the next step easier to understand.
A guest asks for a table for four on Friday evening and mentions a dietary question. Text.st can answer from approved restaurant information, check configured booking availability and keep the request ready for the team.
Keep questions with the booking
Retain useful details such as party size, requested time and guest notes with the conversation.
Use the availability you configure
Support booking requests based on the times and team assignments maintained in Text.st.
How it works
Add restaurant knowledge
Provide approved hours, menus, policies and guest guidance.
Configure booking availability
Set the appointment options and availability your restaurant wants to offer.
Confirm the useful details
Collect the party, time and relevant notes, then keep the booking linked to the conversation.
Questions
Useful details before you start.
Turn the next customer question into a clear next step.
Bring your business knowledge, customer conversations and team follow up together with Text.st.