Multilingual Sales
Their language.
Your next sales conversation.
Help customers understand what you sell in the language they use. Text.st AI replies using your approved business knowledge, answers product and service questions and gathers the details that move an enquiry toward a decision. Your team keeps the conversation history ready for a personal follow up.
Clear understanding builds confidence.
Keep purchase intent moving.
A customer should not have to translate every question before asking about your products. Text.st can respond in the customer’s language while drawing on the services, product details, customization guidance and policies you have provided.
Customer conversations work separately from the ten app interface languages. Your team can review each exchange, refine the business guidance and take over in the shared Inbox. Questions about size, requirements and timing help turn an initial enquiry into a clear request your business can act on.
Reply in their language.
Explain what you offer.
Keep the sales context.
A custom art enquiry, answered in French.
Example business scenario: Moss & Paws Studio.
A Montreal customer asks in French about a custom sculpture of her dog. Text.st explains the studio’s customization options in French, asks about the preferred size and guides her to the store’s order page to upload reference photos. The customer can move forward in a language she understands.
Moss & Paws Studio
Custom art store · Montreal
Bonjour, pouvez vous créer une sculpture de mon chien à partir de photos ?
Bonjour ! Notre atelier réalise des sculptures personnalisées à partir de photos de référence. Quelle taille souhaitez vous ?
Environ 20 centimètres. Comment commander ?
Très bien. Vous pourrez ajouter vos photos sur la page de commande personnalisée de notre boutique. Souhaitez vous le lien ?
Keep the next step simple.
Add your sales knowledge.
Provide product information, customization options, services and policies your AI can use.
Let customers write naturally.
Offer your activated number or a Website Widget as a clear starting point for questions.
Guide the next decision.
Ask for useful details, share approved guidance and let your team continue the conversation when needed.
Your questions, answered.
AI can reply in the language the customer uses while drawing on your approved business knowledge. The customer can keep asking questions in that written conversation.
No. The ten app interface languages concern workspace navigation. Customer reply language is a separate conversation capability, guided by the language used in the exchange.
Yes. Add the customization choices and ordering guidance your business offers to Business Knowledge. AI can explain those details and ask questions that clarify purchase intent.
Yes. Customer messages and replies remain together in the shared Inbox. Your team can review the request, pause AI and respond personally with the existing context.
Add your customization options and order page to Business Knowledge. Text.st can explain the choices, ask for the details your team needs and share the approved link where customers complete their order and upload reference photos.
Make the next question
easier to ask.
Connect customer language, business knowledge and your team’s sales follow up.