Grow your reviews
After the appointment,
invite an honest review.
Give customers a straightforward way to share their experience after a booking. Text.st Review requests send a friendly SMS from your own activated business number, using your chosen review destination and approved timing. Keep the invitation personal, clear and connected to the service they received.
The work is complete.
Keep the feedback simple.
Your review destination can be a platform you choose, not only Google. Save the destination link and decide whether customers receive the original URL or a shortened version. The invitation gives them a clear route to write their own review.
Set the timing for your booking follow up and write an invitation that welcomes honest feedback. Every customer can share their own experience in their own words. Text.st handles the request, giving your team a consistent follow up process while leaving the final review to the customer.
Your business number.
Your chosen destination.
Honest customer feedback.
A helpful follow up after a home service visit.
Example business scenario: Harbor Home Services.
After a home service appointment, Harbor Home Services sends a friendly invitation to share feedback. The customer receives a clear message from the business number they recognize, with a direct link to the chosen review platform. A simple follow up makes the next step easy.
Harbor Home Services
Home services · Tampa
Thank you for choosing Harbor Home Services. If you would like to share your experience, please leave an honest review: https://example.com/review
Thanks for the visit. I will take a look.
Thank you. We appreciate your feedback.
Keep the next step simple.
Choose your destination.
Save the review platform link you want customers to visit after their booking.
Approve the follow up.
Set the request wording and timing, then choose the original link or a shortened version.
Let the customer decide.
Send the invitation from your activated number and leave the review in the customer’s own words.
Your questions, answered.
Yes. Review requests are a booking follow up feature. Configure the destination, request and timing for your business rather than creating a separate review posting workflow.
Yes. Choose the review destination link that fits your business. The request directs customers to that platform to share their own experience.
Yes. Choose the original destination URL or a shortened link for the request. Both should take the customer to the review destination you approved.
Use the approved timing after the booking. The SMS comes from your own activated business number, keeping the follow up recognizable to the customer.
Customers write and submit their own reviews. Text.st sends a friendly invitation and directs them to your chosen review page, making it easier to share honest feedback about your service.
Finish the service.
Open the door to feedback.
Make honest review invitations part of your booking follow up.