Texting Number & Approval

Prepare while your number is waiting for approval

What you can set up and test before texts go live.

Last updated October 3, 2026

Overview

Real texts to customers start only after approval, but you can get everything ready now:

  • Complete Business Knowledge and raise your score.
  • Try conversations in Test Drive and add Teach Text.st rules.
  • Set your reply tone and behavior in Text.st AI Settings.
  • Design your Website Widget.
  • Invite your team and set notifications.

More details

When approval arrives, your assistant is ready on day one.