Start with one business
One Text.st workspace represents one business. Its Website Widgets share the same business identity, texting number, Business Knowledge and plan allowance. A separate unrelated business needs a separate workspace.
Prepare accurate details
- Your legal and public business names
- Your website, address and service area
- Services, prices, hours and policies
- The intended messaging use case and examples
- Clear visitor consent language
Before live messaging
Add and review your Business Knowledge, prepare the registration information for your texting number, and use Test Drive to review sample answers. Messaging approval and activation are required before live messages can be sent. Approval timing and message delivery are not guaranteed.
Related guides
Build your Business KnowledgeGive Text.st AI current business facts, services, prices, hours, policies and instructions.Complete your business and messaging registrationPrepare consistent business, use case, sample message and consent information for messaging review.Run a test conversation without sending live textsUse Test Drive to review sample Text.st AI answers without contacting a real phone number.