Text.stHelp Center

Bookings

Manage bookings

See, confirm, reschedule and assign bookings made through texting.

Last updated October 3, 2026

Overview

The Bookings page lists appointments created by the assistant, by your team or through integrations.

Booking statuses are Requested, Confirmed, Cancelled, Completed and No show. You can assign a booking to a team member. Text.st prevents double booking by checking each service's duration and buffer time.

If a team member is removed from the workspace, their future bookings become unassigned so nothing is missed.

Add an appointment by handBook a customer into an available time from the Bookings page.Reschedule, cancel or assign an appointmentChange an appointment time, cancel it, or choose who handles it.Booking follow up textsSend customers automatic reminder or thank you texts before or after a booking.