Move useful events onward
Use webhooks to pass configured lead and booking events into an external workflow.
Automations & Integrations
Your conversations. Connected to your business.
Connect Text.st conversation events to the workflows your business already uses. CRM webhooks and API access can support custom processes, while webhook setup can pass events to tools such as Zapier, Make and n8n.
Illustrative workflow
Lead follow up
Lead event
New service request
Webhook
Configured endpoint
Business tool
Create follow up task
In practice
Make the next step easier to understand.
When an incoming conversation becomes a qualified service request, a configured webhook can send the approved event data to your workflow. Your team decides what the receiving system does next.
Build for your process
Use API access and your own logic when a standard workflow does not fit.
Keep control of each connection
Choose the destination, fields and follow up behavior in the tools your business manages.
How it works
Choose the event
Decide which lead, conversation or booking event should start a workflow.
Configure a webhook
Add the endpoint provided by your CRM or workflow tool and map the approved data.
Test before relying on it
Send a controlled test, review the receiving workflow and confirm the result.
Questions
Useful details before you start.
Turn the next customer question into a clear next step.
Bring your business knowledge, customer conversations and team follow up together with Text.st.