Business Knowledge

Set up Business Knowledge

Give the assistant accurate facts from your profile, website and files.

Last updated October 3, 2026

Overview

Business Knowledge is what the assistant uses to answer customers. It includes your business profile, services, business hours, FAQs, website pages and uploaded files.

Keep it accurate: the assistant only answers from this information and asks a person to step in when something is missing. It never invents prices, arrival times or guarantees.

Business Knowledge is private to your workspace and is never shared with other businesses.