Social Lead Capture
Social lead capture.
Beyond the feed.
Social media lead generation starts on your profile. Instagram and other platforms let business profiles show a contact button, and you can choose Text so visitors open an SMS to your activated Text.st number in one tap. Once a customer starts the conversation, Text.st AI can answer using your business knowledge and keep the request connected to your team.
Social content starts the interest.
A text keeps the conversation close.
Social media lead generation needs a clear next step after the post. Give someone browsing your Instagram profile or Facebook Page a readable texting number, a reason to contact you and an alternative website path when links or contact buttons are restricted.
Once the customer starts an SMS thread, the exchange can continue outside the social app. Text.st AI answers from your Business Knowledge, and your team can see the request and history in Leads Inbox. Platform direct messages stay separate from this SMS conversation.
A direct next step from social.
A conversation beyond the feed.
Customer context in one place.
An Instagram profile. A booked consultation.
Example business scenario: Aura Skin Clinic.
Fictional Aura Skin Clinic in Scottsdale sets its Instagram business phone contact option to Text. Maya visits the profile, taps Contact, then Text, and asks about the hydrating facial price. AI answers from illustrative approved service guidance and offers to check appointment times, keeping the enquiry ready for the team.
The text arrives at your Text.st number
Aura Skin Clinic
Skincare clinic · Scottsdale
Hi! I found you on Instagram. How much is the hydrating facial?
Hi! Our hydrating facial is $140 and takes about 60 minutes. Would you like to book a visit?
Yes, do you have anything Thursday afternoon?
Thanks! Let me check our configured appointment times for Thursday afternoon.
From a social post to a connected request.
Prepare useful answers.
Add services, service areas, policies and approved guidance to Business Knowledge so incoming questions receive business specific replies.
Choose Text in your profile.
In your profile settings, open contact options, add your activated Text.st number as the business phone and choose Text as the way customers reach you. Display the contact info on your profile and test it on a phone.
Visitors tap and text.
When a visitor taps the profile button and texts your number, AI can answer routine questions and gather useful details. Your team reviews the conversation in Leads Inbox and takes over when personal attention matters.
Your questions, answered.
Add your activated texting number to your profile contact options and choose Text, so visitors who discover your profile can start an SMS in one tap. Text.st handles the incoming SMS conversation using your business knowledge and keeps the enquiry visible for your team.
Yes. Professional Instagram accounts can open Edit profile, then Contact options, add a business phone number and choose Text under how customers should reach you. With contact info displayed, visitors see a Contact button that opens an SMS to your Text.st number. Options can vary by account and region.
Yes. Add your texting number to your Page contact information so it shows on your profile, and invite customers to text it in your intro and posts. Facebook action button choices change over time, so check the current options and test the customer path on a phone.
TikTok business accounts can show contact options on mobile profiles where available. YouTube, LinkedIn and X have no dedicated text button, so share your number in your bio or link to a contact page with a Website Widget. Availability depends on the platform, account and region.
This solution handles SMS sent to your activated Text.st number. It does not automatically turn platform direct messages, comments or Messenger conversations into SMS. The customer needs to start the text conversation or use your Website Widget.
Yes. You can add your Text.st number as a direct contact option in any link in bio tool, or link visitors to a page with your Text.st Website Widget so they can text your team immediately.
No. A social follow, like or incoming enquiry is not blanket consent for promotional SMS. Let people choose to contact you, keep replies relevant to their request and obtain appropriate consent for marketing messages.
Give your social audience
a direct way to ask.
Bring incoming customer interest, AI SMS and your team together with Text.st.